Payment Policy
Payment Policy
Last updated: 2 July 2026
At Thornby & Co, we offer various payment methods. Please note: the available methods may vary by country. Customers are responsible for checking which options are available to them.
1. Available payment methods
We work with the following payment providers and methods: [Payment providers]. Examples of possible methods include:
• Credit card (Visa, Mastercard)
• PayPal
• Apple Pay / Google Pay
2. Security
All payments are processed via a secure SSL connection by our payment providers. Your full payment details are never stored on our own servers.
3. Payment processing
Orders are only taken into processing after payment has been successfully and fully completed.
4. Refunds
If you are entitled to a refund (for example, after an approved return), the amount will be refunded within 14 days of receipt and approval of the returned item via the original payment method.
5. Contact
For questions about payments, you can reach us at info@thornbyandco.com.
5.6 Cookie Policy
Last updated: 2 July 2026
Our website uses cookies. In this policy, we explain what cookies are, which cookies we use, and how you can manage your preferences.
1. What are cookies?
Cookies are small text files that are stored on your computer, tablet, or smartphone when you visit a website. They ensure that the website functions properly, becomes more user-friendly, and provide insight into visitor behaviour.
2. Which cookies do we use?
• Functional cookies: necessary for the operation of the website and your shopping cart.
• Analytical cookies: provide anonymized insight into the use of the website.
• Marketing cookies: track your browsing behaviour so that we can show relevant advertisements (only with your consent).
3. Managing preferences
On your first visit, we ask you via a cookie banner to accept or decline cookies. You can adjust your preferences at any time via the cookie settings on our website or through your browser settings.
4. Retention period
The retention period of cookies varies by type of cookie and can range from the duration of your session to a maximum of several months.
5. Contact
For more information about our cookie policy, you can contact us at info@thornbyandco.com.